How to Cancel Print Jobs to Clear the Printer Queue

Those who use the printer on a regular basis must know how to stop stuck print jobs and clear print queues. Are you wondering what to do when the print job gets stuck in the print queue? Well, read on and learn the ways to cancel print jobs to clear the print queue.

Canceling the Print Job via the Printer Itself

Apply these methods to cancel print jobs through the printer:

  • Press the right button: A number of printers come with a physical button to stop or cancel the print. Just press a combo of Reset, Stop, and Cancel button until the print queue gets cleared. Check the manual of the printer, if you are not sure which combo works.
  • Take the paper tray out: To delay printing, just take away the paper tray. This will buy you time for canceling or deleting the print job.
  • Power off the printer: Just power off the printer, wait for a few seconds and then turn it back on.  However, you should know that this method does not always work. You can also reset the printer by unplugging it from the power source.

Clearing Printer Queue via Windows Settings

  1. Open the Start menu.
  2. Click on the Settings icon located at the bottom left.
  3. Click on Devices.
  4. From the left pane, choose Printers and scanners.
  5. Choose the printer for which you wish to cancel the assigned print job.
  6. Click on Open queue.
  7. Choose the document you want to cancel.
  8. Click on the Cancel button.
  9. In the confirmation prompt, click on the Yes button.

Clearing the Print Queue via the Taskbar

  1. Click on the upwards facing triangle at the lower right corner of the screen.
  2. Now, you will be able to view all the Taskbar icons.
  3. Select the printer option and right-click on it.
  4. Now, from the pop-up menu, choose Open All Active Printers.
  5. Follow the directions given for resetting or canceling the print job.

Clearing Print Queue via Control Panel

You can go to the Control Panel to remove the print job.

  1. Go to the Windows taskbar.
  2. Click on Cortana.
  3. Type Control Panel and hit enter.
  4. Open the Control Panel.
  5. Click on Devices and Printers.
  6. Now, all the connected devices, including printers, will get listed.
  7. Choose the desired printer.
  8. Click on see what’s printing.
  9. Now, just cancel your print job.

Fixing a Stuck Print Job Queue

  1. Open the Taskbar.
  2. Find the printer icon and right-click on it.
  3. Click on Open All Active Printers.
  4. Choose the document you want to cancel.
  5. Click on Document.
  6. If you want to pause the print job for a short while, then click on Pause.
  7. To redo the print job, click on the Restart option.

Resetting the Print Spooler

  1. Click on the Search bar.
  2. Type services.msc and hit Enter.
  3. Click on Services.
  4. Find Print Spooler.
  5. Click on Stop the Service.
  6. Or else, right-click on Print Spooler and choose the Stop option.
  7. Now, a confirmation window will appear.
  8. Click on Restart the service.
  9. Or else, right-click on Print Spooler.
  10. Click on the Restart option.
  11. Confirm the changes.

Stephen Strange is a self-professed security expert; he has been making the people aware of the security threats. His passion is to write about Cybersecurity, cryptography, malware, social engineering, internet and new media. He writes for Norton security products at

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